Privacy Policy

Last modified: September 9, 2021

Here’s how the Boundary Commission will use the information you provide.

A QUICK SUMMARY OF MAJOR POINTS

  • By using our website, you agree to our Terms of Use and our Privacy Policy.
  • Whenever a user visits the Boundary Commission website, be aware that some information is automatically collected. None of the information automatically collected is personally identifiable.
  • Some digital Boundary Commission services (like the creation of a user account) will require you to provide additional information.
  • The Boundary Commission is subject to the Missouri Sunshine Records Law. Any information you submit to us becomes public record and is subject to disclosure upon request unless it meets a statutory exemption.

WHAT THIS COVERS

The Boundary Commission is committed to providing users with convenient and secure digital services while protecting digital privacy. This Privacy Policy describes how we collect and treat information when you visit BoundaryCommission.com or use any digital Boundary Commission service. Every time you use a digital Boundary Commission service, you are consenting to this Privacy Policy.

THIRD-PARTY SERVICES

The County contracts with third parties for certain services, like:

  • web traffic monitoring and website optimization
  • form submissions and workflow tools
  • web portals
  • financial transactions

Whenever you use a third-party service, you are also agreeing to that service’s Privacy Policy. If you have any questions if a digital Boundary Commission service involves a third-party service, please reach out to info@boundarycommission.com.

INFORMATION WE AUTOMATICALLY COLLECT AND RECEIVE

Some information is automatically collected when you visit BoundaryCommission.com. As with many websites, we use server logs, cookies, metadata, and geocodes. The information automatically collected may include, but is not limited to:

  • the domain name of your Internet Service Provider and/or your computer the IP address from which you access our website
  • your browser type (e.g., Google Chrome, Internet Explorer, or Mozilla Firefox)
  • your operating system (e.g., Windows or Mac)
  • the type of device you are using
  • the date and time you accessed our Services
  • location data
  • the pages you visited, as well as any applications or forms used, and
  • the Uniform Resource Locator (“URL”) of the webpage that linked you to our Services.

We do not collect this information to provide targeted advertising. We collect this information to help us better analyze and improve our digital Boundary Commission services. This information allows us to learn how many visitors we have, where they are coming from, and which of our services are of most interest to users. We analyze traffic to our services in various ways, including using third-party services. We reserve the right to change analytic service providers at any time, with or without notice.

Unless you affirmatively provide additional information to us (e.g., as part of an account creation process described below), we do not collect nor store personally identifiable information.

INFORMATION YOU AFFIRMATIVELY PROVIDE TO US

While some information is automatically collected when you visit a digital Boundary Commission service, there are also times you may provide us with additional information. These could include:

User submissions

Some of our digital Boundary Commission services allow users to submit comments, and/or upload map plans or proposals to us. This could be by emailing us or filling out an online form. This data may include personally identifiable information such as a name and email address. If you send us a message via email or through an online form, we will use that information to respond to the request. We may also direct your message to another government agency that can help in fulfilling your request.

User accounts

Users do not have to register for accounts to browse or read the Boundary Commission website. However, some of our digital Boundary Commission services involve the creation of a user account. Creating an account may involve the submission of personally identifiable information. This could include a username, password, email address, full name, mailing address, telephone number, etc.

We do not use any of this information to send commercial or marketing messages. We may use this information to notify you of major changes to digital Boundary Commission services or provide you with customer service.

Email and text messages

There are multiple ways you can sign up to receive information from the Boundary Commission. Usually, this information will be sent through email.

These email communications may include web beacons. Web beacons allow us to collect information such as:

  • the time and date the email is opened
  • the IP address of the recipient
  • the recipient’s browser or email client.

We use this information to make our communications better.

You can unsubscribe from these email notifications at any time. Just follow the instructions included at the bottom of each email. We generate email alerts using a number of different systems. If you are subscribed to multiple email threads, you may need to unsubscribe from each one individually. Although you may be unsubscribed from alerts, your email address or phone number may still remain in our system. If you have any questions about these alerts, or if you would like to ensure your information is removed from the system, please contact info@boundarycommission.com.

WHAT HAPPENS AFTER YOU PROVIDE PERSONAL INFORMATION?

Our only intention in collecting information is to provide users with smooth and efficient digital Boundary Commission service experiences. However, because we are a government agency, there are a few important things to note.

Information storage

We are required by law to retain records for a certain amount of time, as laid out in our records retention schedule. Retention timelines can vary depending on what kind of information you provide (for example, general correspondence like an email must be held for three years).

Sharing information

We may share information or statistics with third parties or the public in an anonymous form that does not directly identify you. This would typically be done to assess a digital Boundary Commission service – no personally identifiable information would be released.

Additionally, if a user is having issues with a digital Boundary Commission service, we may share information with outside parties to the extent necessary to troubleshoot the issues or enhance the performance of the system.

Public records

As a government agency, any information we have in our system is subject to Chapter 610 of the Revised Statutes of Missouri, commonly known as the Sunshine Law. If an appropriate request is made to the Boundary Commission for information that is subject to disclosure by the Sunshine Law, the Boundary Commission may be required to disclose the requested information, even if it includes personally identifiable information – (unless there’s an exemption under the Sunshine Law.

Subpoenas

It’s possible that the Boundary Commission may receive a subpoena, or other lawful order, that legally requires information to be turned over to the court system. A subpoena could include personally identifiable information entered into a digital Boundary Commission service.

Data security

We have implemented data security measures to protect the loss, misuse, or alteration of the information under our control. We also maintain ongoing efforts to identify and block unauthorized use of our servers. However, no website or data storage system is completely secure. To the extent permitted by law, the Boundary Commission is not responsible for any harm that comes as a result of a breach in a digital Boundary Commission service.

Children’s information

Our digital County services are intended for use by adults. We do not knowingly collect personal information from children under 13 years of age. However, we also do not try to determine whether a visitor is underage. If you are a parent or legal guardian of a child under the age of 13 whom you believe has submitted personal information by use of our Services, please contact us immediately at info@boundarycommission.com.

CHANGES TO THIS POLICY

We reserve the right to change the terms of this policy at any time. We encourage you to review this page periodically to stay informed of any updates. The date that this policy was last modified can be found at the top of this page. Any modifications are effective immediately. Your continued use of our digital Boundary Commission services signifies your consent to any changes to this policy.

 

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